Workshop · Feedback Essentials

Feedback Essentials

Feedback is one of the cheapest ways to improve performance, and one of the easiest to get wrong. In this workshop participants learn what makes feedback useful and practice giving and receiving it.

Why good feedback matters

People improve faster

Clear, specific feedback tells people what to keep doing and what to change.

People feel noticed

Regular feedback shows employees that their work is seen.

What participants learn

  • Understand what feedback is and what it is for.
  • Know what makes feedback work, and the common mistakes that make it fail.
  • Practice giving and receiving feedback constructively.

How the day is structured

  1. The basics

    What feedback is, why it matters and the different kinds.

  2. What shapes feedback

    How communication style, company culture and personal perception affect the way feedback lands.

  3. What works

    Research-based approaches and a simple structure for feedback conversations.

  4. Role-play

    Practicing with realistic situations from everyday work.

  5. Feedback and listening

    Why listening is half of every good feedback conversation.

  6. A feedback culture

    How teams can make feedback a normal part of working together.

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