Workshop · Listening for Growth
Listening for Growth
Listening sounds easy, but it is a skill that can be trained. This workshop trains a skill that affects decisions, conflicts and how satisfied people are at work.
Why listening matters
People who feel heard stay engaged
Being listened to is one of the simplest ways to feel valued at work.
Leaders who listen lead better
They understand what their team needs and spot problems earlier.
Conflicts get resolved
You cannot solve a disagreement until you understand the other side.
What participants learn
- Understand what active listening is and why it matters at work.
- Recognize what gets in the way of listening, and how to get around it.
- Practice listening techniques for everyday work situations.
- Use listening to make feedback conversations work better.
How the day is structured
What listening is
Listening as a communication skill and its effect on working relationships.
What gets in the way
Distractions, assumptions and bias, with exercises to notice them.
Techniques
Active, empathetic and reflective listening, practiced in pairs.
Real situations
Role-plays from team meetings, feedback conversations and conflicts.
Listening and feedback
How listening makes it easier to give and receive feedback.
Your plan
Each participant decides how to listen better in their own daily work.
Related
Would you like to talk?
Tell us what you are working on. We will get back to you personally.
or e-mail info@orcinstitute.com